Here are the answers to the questions we get most often. If you need anything, contact us.
How do I book a trip?
Choose a trip, complete the required information, and confirm your booking. You will receive a confirmation by email.
Can I pay in installments?
Yes, depending on the departure date. The details are provided on the payment page and in the terms and conditions.
What are the cancellation conditions?
The cancellation rules and fees are detailed in the Terms and Conditions of Sale.
What does the price include?
Included and excluded items are listed on each trip page.
What difficulty level is required?
Each trip indicates a difficulty level. If unsure, contact us before booking.
What is the group size?
We favor small groups, generally between 6 and 12 people, depending on the trip.
Is insurance included?
No, insurance is not included unless stated otherwise. We recommend adequate coverage.
Which languages are supported?
Guidance is generally offered in French and English. Other languages may be available depending on departures.
How can I contact you?
Use the contact button or our form. We respond quickly during the listed hours.