Traveler Assistance
Support for travelers in difficulty under package travel regulations
Package Travel Assistance
When package travel regulations apply, we provide appropriate assistance to travelers in difficulty, in accordance with applicable legal provisions.
What We Provide
Health Services Information
Useful information about local medical services
Local Authorities
Contact information for local authorities
Consular Assistance
Information about consular services
Alternative Solutions
Help finding replacement arrangements when needed
Contact Us
Important: Insurance Not Included
Unless expressly stated otherwise on the Trip page, no insurance is included in the price. It is your responsibility to obtain personal insurance, particularly for:
- Cancellation
- Assistance
- Repatriation
- Medical expenses
- Civil liability